Anyone who has worked in an office environment for the last decade can attest to the noticeable difference in the workplace of today versus five or ten years ago – changes in how the workplace looks, feels, and how it operates. And with a robust set of micro and macro forces changing what we do and how we do it, transformations to the physical workplace have only just begun.
Tag Archives: Change Management
Over the next few weeks, WorkClimate will be exploring the topic of change management, and how it relates to the physical workplace. Join Schiavello Workplace Research Psychologist Keti Malkoski as she looks at change management as a tool for maximising the value of the workplace by encouraging the greatest contribution from the people who work there.
Physical workplace changes (small or large) require structured change management programs to ensure that the change is aligned with the direction of the business and supports the workforce. Such programs will also ensure that the change is embedded into the organisation longer term. An integral component in any change management program is the communication plan.
During the design stage of a physical workplace the vision, goals and objectives should be determined. Once established, these should be evaluated through many forms including a pre and post occupancy evaluation process. Pre and post occupancy evaluations are systematic and structured analyses of the effectiveness of physical workplaces, as measured by the opinions of the users via structured surveys, interviews and focus groups.
During a CoreNet Global presentation this year, I explored ‘organisational effectiveness’ and the role of the physical workplace. Based on a management consulting model, organisational effectiveness is fostered by the following five dimensions: The impact of the physical workplace The physical workplace is a well established ‘value adding tool’ for organisational effectiveness. With regards to the five dimensions identified above, the physical workplace and the elements within it enhances effectiveness in the following ways:
Every time workspace is changed – whether the change is moving around a few workstations or moving the entire organisation into a new building – there is an opportunity for organisational change and improvement. The opportunity may be at a modest scale all the way to large-scale changes in business processes, procedures, and even the culture.